Many Telkom customers are complaining that their support tickets are closed without their faults being resolved. Some users are now highlighting that their Telkom refunds are negatively affected by this. According to one user he was told by Telkom that the downtime refunds are calculated based on
more →A recent report from Research ICT Africa (RIA) reveals that mobile broadband is cheaper and faster than fixed-line broadband – mainly ADSL – in South Africa. This, unfortunately, can be damaging to the country. The high price and low speed of fixed broadband means that mobile broadband
more →Many South African ADSL users have been reporting poor speeds and degraded service levels. Some of these users are blaming their Internet Service Provider (ISP) for the slow speeds, but the problems may lay elsewhere. One ISP which has come under particular pressure because of the slow
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